"The rise of AI has changed how organizations think about automation. But here's the reality many teams are quietly wrestling with: AI isn't a silver bullet. Purely human-led workflows buckle under pressure, rigid rules-based automations break the moment reality shifts, and fully autonomous AI agents risk introducing black-box decision-making that's impossible to audit. For cybersecurity and operations leaders, the stakes are even higher. You need workflows that are fast but reliable, powerful but secure, and-above all-explainable."
"The push to automate everything has left many teams with fragile systems: Too much human intervention: slows down response time and eats up valuable analyst hours. Too many rigid rules: can't adapt to new threats or business realities, leading to constant rework. Too much AI: risks shadow processes that no one fully understands, undermining trust and compliance. The truth? The strongest workflows aren't found at the extremes-they emerge when human judgment, traditional automation, and AI are blended intentionally."
AI is not a silver bullet. Purely human-led workflows buckle under pressure, rigid rules-based automations fail when conditions change, and fully autonomous AI agents can create un-auditable black-box decisions. Cybersecurity and operations require workflows that are fast, reliable, powerful, secure, and explainable. Over-automation has produced fragile systems characterized by excessive human intervention, inflexible rules, or shadow AI processes. Strong workflows blend human judgment, traditional automation, and targeted AI intentionally. Teams should map tasks to the appropriate approach, monitor for AI overreach, and prioritize clarity, auditability, and practical outcomes over hype-driven, all-in automation.
Read at The Hacker News
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