
"During Workday Rising, Workday showed itself from a completely different angle. Previously, it was a quiet, reliable SaaS provider of HR and finance software. That quietness is gone; Workday wants to compete at the highest level. Workday is becoming a platform with an Agent System of Records. It is rapidly making acquisitions, bringing in a lot of new talent, and the ambition is flying around."
"Bailis argues that Workday is best positioned to become the enterprise AI platform. Simply because it is already the system of records for people. The logical extension of this is the Agent System of Records. Workday already keeps track of who works in the company, in which department, who their manager is, their entire employment history, their job title, and their performance reviews."
"The logical next step is to add AI agents to this. Which agent is it, which team is it part of, who is the agent's manager, how do people rate this AI agent, what permissions and rights does the agent have, and so on. The AI agents are also included in the HR system as virtual employees and are also evaluated."
Workday is shifting from a quiet HR and finance SaaS vendor to an ambitious enterprise platform aiming to host AI agents as part of the system of records. The platform model treats AI agents as virtual employees tracked within HR: team membership, managers, permissions, performance ratings, and employment status. Identity providers already rely on Workday for employee verification and Workday plans to extend those identity and permission controls to AI agents. Rapid acquisitions and inflows of new talent are accelerating the transformation. The goal is to become the platform and application interface for every employee and to compete directly with major platform vendors.
Read at Techzine Global
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