Zuma, a high-end Japanese restaurant located in Back Bay, has been accused by the state Attorney General's Office of illegally violating state tipping laws. They allegedly permitted some managerial employees to partake in the tip pool, which is typically reserved for front-of-house, non-managerial staff. This contravention occurred over a two-year period and resulted in a significant citation of $1,813,850, which encompasses penalties and restitution for affected employees, some of whom could receive substantial compensation. The AG's office has emphasized the illegality of the actions taken by Zuma's management.
The state Attorney General's Office has accused Zuma of violating state tipping laws by allowing some management employees to take from the tip pool, which is illegal.
The citation amount of $1,813,850 includes penalties and restitution aimed at compensating impacted employees, some of whom may receive up to $50,000.
According to the AG's office, the violation occurred from July 2022 to July 2024, highlighting that managerial employees cannot participate in tipping pools.
Tip pooling is legal only among service workers, meaning non-managerial staff, which underscores the severity of the allegations against Zuma restaurant.
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