"Millions of New Yorkers who use the subway system each day look forward to trains arriving on time. Overall, this summer, the MTA reported that subway on-time performance (OTP) increased by 84.3% compared to both 2024 and 2023. In August alone, the subway's weekday OTP was over 85%, which agency representatives said was the best August in a decade, excluding the years of the COVID-19 pandemic."
"Though the MTA achieved a milestone in OTP, it was not without some hiccups during the summer. In July, commuters experienced significant delays and service disruptions on multiple train lines due to torrential rains that flooded parts of the system. Although 2.5 inches of rain fell in the city on July 14, disrupting service on the 1, 2 and 3 lines, as well as the Staten Island Railway, the trains were back in service the next day."
"MTA officials credited the performance rate to the use of new data tools to gather information about delays, as well as the implementation of a new fleet of rolling stock on the Staten Island Railway, which replaced the previous railcars. This was a long time coming. These cars were 50 years old, Crichlow said, adding that the new cars will be more reliable."
Subway on-time performance increased 84.3% this summer compared to 2024 and 2023, with weekday OTP over 85% in August, the best August in a decade excluding COVID years. Service frequency has increased after support from Albany, leading to more runs and improved reliability. New data tools were used to identify and address delays. A new fleet on the Staten Island Railway replaced 50-year-old railcars, improving dependability. Severe weather in July caused torrential rains that flooded parts of the system, disrupting service on the 1, 2 and 3 lines and the Staten Island Railway, though trains resumed the next day. Heat-related power outages affected West 4th Street, impacting multiple lines.
Read at www.amny.com
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