Echelon equipment requires a web connection or account to function optimally, which has caused concern among users. The app QZ has been integral for many owners, facilitating connections to platforms like Zwift and enhancing workout experiences with features such as automatic resistance adjustments. Echelon's firmware update aims to increase revenue from subscriptions, which provide similar services. With a focus on engaging more users with their app, Echelon seeks to capitalize on customer data while competing with companies like Peloton.
A large reason I got the [E]chelon was because of your app and I have put thousands of miles on the bike since 2021.
Echelon's firmware update likely seeks to regain some of the revenue opportunities that overlap with the capabilities that apps like QZ enable.
Getting more customers to exercise with its app means Echelon may gather more data for things like feature development and marketing.
Echelon is competing with other tech-centric companies offering gym equipment and classes, like the Peloton.
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