Europe is becoming increasingly dependent on Microsoft's cloud technologies, as highlighted by a report examining public sector usage of productivity software across the EU. Microsoft holds a significant 77% market share at the EU level, potentially increasing to 80% at the country level. The report found that in narrower segments like collaboration and office productivity software, Microsoft's share could be even higher, with figures reaching 84% and 90%, respectively. The growth of Microsoft’s role is reinforced by current procurement practices, presenting challenges for competition and innovation.
The point of the exercise was to determine the extent to which public sector organisations in the EU are dependent on the productivity software offerings of specific suppliers.
Microsoft is the productivity software market leader, with an estimated overall market share of 77% at EU level, rising to potentially 80% at country level.
Microsoft's shares could be up to 84% at the EU level and 80-86% at country level in the collaboration segment.
Healthy and innovative markets need competition and fair procurement practices. Without change, Europe will continue being held back.
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