"According to research from New Relic, 26% of UK and Ireland businesses are hit by high-impact IT outages every week, compared with an average of 37% in EMEA. UK and Ireland engineers said they were spending 25% of their time fire-fighting or addressing disruptions, taking focus away from developing new features or coding innovations. And the costs are significant, with high-impact outages carrying a median cost of $2 million per hour, with the UK and Ireland reporting between $1 million and $3 million per hour."
"For the UK and Ireland, the annual median cost of high-impact IT outages is $38 million per year. But, alarmingly, 34% of UK and Ireland respondents said they either don't know or aren't tracking the financial impact of outages. The EMEA average is 23%. "Our latest findings are a wake-up call for UK and Irish organisations, which are severely underestimating the business cost of IT outages," said New Relic EMEA field CTO, Manesh Tailor."
UK and Irish organisations experience fewer weekly high-impact IT outages (26%) than the EMEA average (37%), yet outages remain frequent and costly. Engineers in the region spend about 25% of their time firefighting, reducing capacity for new feature development. High-impact outages carry a median cost of $2 million per hour, with UK and Ireland reporting $1–$3 million per hour and a median annual cost of $38 million. Thirty-four percent of respondents in the region do not know or do not track outage financial impact. Primary causes include network failure, third-party/cloud provider failure, and changes to environments. Tool sprawl and rising AI adoption are driving observability demand.
Read at IT Pro
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