Marks & Spencer has temporarily suspended all online and app sales as it manages a suspected cyber incident that has been ongoing for several days. The company reassured customers that their personal information is not at risk and that physical stores remain operational. M&S stated it is taking a proactive approach to mitigate the situation and is working with the National Cyber Security Centre to address vulnerabilities following disruptions in payments and order collections. The source and extent of the breach are still being investigated.
Marks & Spencer has suspended all online and app sales due to a cyber incident, stating that it is proactively managing a suspected breach affecting operations.
The retailer emphasized that no customer action is required at this time and affirmed that there are currently no indicators of personal information exposure.
M&S is cooperating with the National Cyber Security Centre as part of its efforts to mitigate risks from the cyber incident affecting its payment systems.
Despite disruptions, M&S assures customers that its physical stores remain open while they work with cybersecurity experts to resolve the online shopping issues.
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