"The receptionist accidently hit the wrong number and charged me hundreds of dollars more than my actual bill. She requested a refund immediately, but it took almost two days to be processed, resulting in my account being overdrawn. I was charged a sizable overdraft fee. The receptionist insisted on paying it since it was her fault she made that mistake. She deducted the amount from my bill and paid the difference. I don't think she should have been liable, and I want to pay her back."
"So, you'd be out of the money, and the bank gets to keep the fee for an overdraft that was quickly corrected? I dunno, the math's not mathing to me. You're certainly free to pay her back if you want, but it doesn't seem like the best decision. It would be more sensible for the facility's billing department to reach out to the bank directly to see about fixing their error."
"Our daughter was evicted from her condo because her ex-husband stopped paying. (I don't blame him.) She's a college graduate and hasn't worked at a job in her field for 10 years, because her ex helped her start her own business, which has never provided a living wage. The business has now failed. She says she's looking for a job but hasn't found anything."
A patient was overcharged by a medical facility receptionist who pressed the wrong number; the refund took nearly two days, the account overdrew, and an overdraft fee was incurred. The receptionist voluntarily covered the fee by deducting the amount from the patient’s bill and paying the difference, and the patient contemplates reimbursing her. An elderly couple invited their unemployed 44-year-old daughter and 9-year-old granddaughter to live with them after an eviction. The daughter is messy, not working in her field, causing household stress, and the parents cannot afford separate housing for her or the grandchild.
Read at www.mercurynews.com
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