"When the words get bent, and the truth, point, or aim gets lost. Words are fragile. Under pressure, they bend. Some people twist words on purpose to sway or shield. Others do it by accident, rushed by time, stress, or fear. Messages can get distorted by speakers in many ways. They may speak vaguely, leave loose ends, or stack ideas that don't quite fit. They might flood the room with side facts to plant doubt or steer attention away from the core issue."
"Others stretch the truth, hide key facts, or draw false links between topics. Some talk at length to box others in. Others say very little, leaving nothing of substance on what they really mean. Charged or biased words can also sway the room, nudging them toward a particular view or putting people on edge. The cost is high. At best, the talk drifts and becomes blurry."
Workplace communication commonly breaks down in three ways: the message, the relationship, or the process. Messages bend under pressure through vagueness, omission, overload, slanting, or deliberate spin, which erodes clarity and trust. Listeners can also warp meaning by hearing only what fits or rushing to fixes before fully understanding problems. Relationship breakdowns remove psychological safety and cause people to withhold ideas. Weak or missing communication processes stall talk and block action. Sustained effectiveness requires truthful content, relational trust, and communication flows that keep work moving forward.
Read at Psychology Today
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