Nordstrom is making a comeback in San Francisco by opening a 'Nordstrom Local' hub in Pacific Heights. This new location will not sell products like the former flagship store but will serve as a pickup point for online orders. Customers can try on their purchases, make returns, or get alterations done. The move follows the closure of Nordstrom's flagship store in August 2023, after serving downtown San Francisco for 35 years, indicating a shift in retail strategy to accommodate changing shopping behaviors.
Nordstrom is returning to San Francisco with a new concept that focuses on online order fulfillment rather than traditional retail offerings.
The new 'Nordstrom Local' hub will not sell products but will allow customers to pick up, try on, and return online orders.
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