KiranaPro, an Indian grocery delivery startup, has been severely impacted by a hacking incident that resulted in the loss of all data, including customer information and app code. This breach occurred shortly after the company aimed to expand its operations to 100 cities. Despite the app being online, it currently cannot process orders. The company's co-founder revealed that hackers accessed their root accounts through a former employee's credentials, raising serious security concerns. They had implemented multi-factor authentication, but login attempts indicated a breach was possible.
We were shocked to discover that all data including app code and sensitive customer information had been wiped. The hacking incident severely impacts our operations.
Our unique voice-based interface has attracted a significant user base who could no longer access services, adding to our urgency for recovery.
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