M&S has been confirmed as a victim of a ransomware attack by the group DragonForce through an abusive extortion email sent to CEO Stuart Machin. This email, written in broken English, boasted of having compromised M&S's IT systems and stealing customer data. The email chain raises critical concerns about IT security, especially regarding the involvement of Tata Consultancy Services. Meanwhile, M&S has been slow to acknowledge the attack publicly, only alerting customers about potential data theft weeks after the incident. Responses from TCS indicate they are investigating their possible role in the breach.
The email confirms that M&S has been hacked by the ransomware group DragonForce, which has installed ransomware across M&S's IT system.
M&S has yet to publicly acknowledge the hack but was informed nearly three weeks later that customers' data may have been stolen.
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