"Following a successful pilot in Richmond and Wandsworth, the scheme is now expanding to cover more boroughs across the capital. Through data sharing between Thames Water, councils and Policy in Practice, customers who qualify could have their water bill halved automatically, whether they know about the scheme or not. It is projected to save households hundreds of pounds a year."
"Customers whose water bill exceeds 5 percent of their net income will automatically get it reduced by 50 percent as part of the Water Help scheme. There's also Water Sure, a social tariff which caps bills. This is for households where someone is receiving a means-tested benefit and either has a medical condition that requires extra water use or three or more children under the age of 19."
Thames Water is expanding a scheme to cut water bills for thousands of low-income London households after pilots in Richmond and Wandsworth. Data sharing between Thames Water, councils and Policy in Practice will enable automatic identification and reduction for qualifying customers. Households whose water bill exceeds 5% of net income will receive a 50% reduction under the Water Help scheme. The Water Sure social tariff caps bills for households on means-tested benefits with certain medical needs or with three or more children under 19. Eligible customers could save hundreds of pounds annually and receive assistance of up to £700.
Read at Time Out London
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