"But that's part of the story of how Polakof's new AI-for-car-dealerships startup Flai got off the ground last year. Founded by Polakof and his brother Alen (also from HappyRobot) at Y Combinator, along with former Netflix data scientist Juan Alzugary, Flai is one of a number of startups trying to use artificial intelligence to improve the experience of buying, selling, or servicing a car at a dealership."
"And it's "omni-channel," as Polakof said in an interview, meaning it can handle phone calls (using voice agents) as well as emails and texts (using large language models). Now, Flai has closed a $4.5 million seed round to try and scale up what they've built. The round was led by Liz Wessel at First Round Capital, and included funding from YC, RedBlue Capital, Joe Montana's Liquid 2 Ventures, and Innovation Endeavors."
Flai was founded by Ari Polakof, his brother Alen, and former Netflix data scientist Juan Alzugary at Y Combinator. The company builds software tailored to the car dealership environment and delivers omni-channel capabilities, handling phone calls with voice agents as well as emails and texts via large language models. Flai developed its voice technology from scratch rather than using off-the-shelf solutions. The startup closed a $4.5 million seed round led by First Round Capital, with participation from YC, RedBlue Capital, Liquid 2 Ventures, and Innovation Endeavors. Competing startups and legacy interactive voice response firms are also targeting dealership automation.
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