"If you purchased the game expecting Intel Arc support, please refer to the refund policy of the platform where the game was purchased for available options."
"Intel has tried to help the developer test, validate, and optimize support for Intel graphics for years, providing early hardware, drivers, and engineering resources."
"Intel expressed disappointment that players using Intel graphics hardware can't play the game, but remains ready to assist Pearl Abyss however it can."
"Pearl Abyss is not obligated to tweak the game for Intel Arc GPUs, and refunds are easily accessible since the game was released recently."
Crimson Desert, a prequel to Black Desert Online, will not support Intel Arc GPUs. Pearl Abyss has advised players expecting this support to apply for refunds. Intel has reached out to Pearl Abyss multiple times to assist with testing and optimizing support for its graphics. Despite Intel's efforts, players using Intel graphics cannot play the game. Pearl Abyss is not obligated to modify the game for Intel GPUs, but refunds are available through platforms like Steam within two weeks of purchase.
Read at Engadget
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