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East Bay (California)
fromwww.mercurynews.com
2 days ago

My ticket change request is lost in translation. Can I get my $4,352 back from Austrian Airlines?

Agent misinterpreted tour cancellation as ticket cancellation, causing improper refund instead of rebooking; passenger entitled to correction or refund under DOT rules.
Travel
fromTravel + Leisure
3 months ago

This Simple Airport Hack Can Save You Hours When Flights Get Delayed or Canceled

Use your phone to call or chat with airline agents while waiting in line to rebook faster after delays or cancellations.
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