#bus-rapid-transit-brt

#bus-rapid-transit-brt

That principle has guided Cincinnati Metro for the past five years. We have asked ourselves tough but necessary questions: How do we attract new riders while continuing to provide reliable, high-quality service to our existing customers? What amenities will tomorrow's riders expect to make public transit their preferred choice? And how do we pursue bold innovation within the realities of today's funding and workforce landscape?

Under Darrow's leadership, IndyGo's service planning department expanded to include a dedicated Operations Performance group focused on using data to drive operational efficiency and business decisions. She has been instrumental in some of IndyGo's most transformative initiatives, including securing more than $100 million in grant funding, deploying new technologies, leading four Comprehensive Operational Analyses, developing the Julia M. Carson Transit Center, planning three Bus Rapid Transit (BRT) lines and spearheading the Marion County Transit Plan.