fromBusiness Matters
1 week agoVodafone franchisees raised mental health concerns years before 120m legal claim
Vodafone was warned by its franchisees four years ago that commission cuts were having a "massive impact" on their mental health, long before dozens of small business owners launched a £120 million High Court case against the company. In a 2020 survey conducted weeks after Vodafone reduced fees paid to franchisees for selling its products and services, participants reported suffering stress, anxiety and depression. The cut followed months of uncertainty caused by the Covid pandemic.
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