#consumer-rights

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#customer-service
fromsilive
12 hours ago
SF parents

Staten Island woman: Solar company bankruptcy led her to 'financial ruin' over broken system

fromsilive
12 hours ago
SF parents

Staten Island woman: Solar company bankruptcy led her to 'financial ruin' over broken system

#data-privacy
fromFuturism
1 day ago
Digital life

Google Going to Trial After Doing Something Super Sketchy to Android Users

fromMoneywise
1 week ago
Privacy professionals

'Let's see what happens': NYC store goes viral for selling $4 'mystery boxes' - but some packages come with an extra shocking surprise. Here's what you need to know to protect yourself

EU data protection
fromComputerworld
1 month ago

Brussels fines Apple and Meta for noncompliance with the Digital Markets Act

The European Commission has fined Apple and Meta for violations of the Digital Markets Act, focusing on data consent and consumer choice restrictions.
Digital life
fromFuturism
1 day ago

Google Going to Trial After Doing Something Super Sketchy to Android Users

Google faces significant legal challenges over privacy violations involving data collection from users, even in incognito mode.
fromMoneywise
1 week ago
Privacy professionals

'Let's see what happens': NYC store goes viral for selling $4 'mystery boxes' - but some packages come with an extra shocking surprise. Here's what you need to know to protect yourself

#dark-patterns
Digital life
fromTheregister
1 week ago

India reminds Big Tech it prohibits use of dark patterns

India's government demands big tech companies end deceptive design practices known as dark patterns.
fromwww.cbc.ca
2 days ago
European startups

Consumer group accuses Shein of manipulating shoppers with 'dark patterns' | CBC News

Digital life
fromTheregister
1 week ago

India reminds Big Tech it prohibits use of dark patterns

India's government demands big tech companies end deceptive design practices known as dark patterns.
fromwww.cbc.ca
2 days ago
European startups

Consumer group accuses Shein of manipulating shoppers with 'dark patterns' | CBC News

fromwww.mercurynews.com
3 days ago

A small scratch' on my rental and now a $1,800 bill. Do I have to pay?

You shouldn't have to pay for damage that didn't exist when you returned the vehicle.
Germany news
#legislation
Tech industry
fromPortland Mercury
4 days ago

The Future is Coming

People are demanding accountability from tech companies and refusing to be subservient.
Acknowledgment of the potential downfall of powerful entities like tech companies.
UK politics
fromwww.independent.co.uk
5 days ago

Supermarkets could be forced to tell customers if they are paying more for less

The Independent emphasizes the importance of accessible journalism and highlights new proposals against shrinkflation in UK supermarkets.
#real-estate
NYC real estate
fromtherealdeal.com
1 month ago

Inside resi's regulatory reckoning

New York City's new rental act shifts brokerage costs to landlords, igniting industry pushback.
The ongoing dispute reveals deeper tensions in real estate over control, transparency, and consumer choice.
NYC real estate
fromtherealdeal.com
1 month ago

Inside resi's regulatory reckoning

New York City's new rental act shifts brokerage costs to landlords, igniting industry pushback.
The ongoing dispute reveals deeper tensions in real estate over control, transparency, and consumer choice.
fromwww.theguardian.com
1 week ago

Vet complaint process in UK often stacked against pet owners'

It is completely unjust that many pet owners feel not only unhappy with the service and treatment received by their vet when their pet is taken ill, but also lack the means to make a complaint that will be properly investigated.
Pets
#flight-cancellations
#class-action
Apple
fromtime.com
3 weeks ago

What to Know About the Apple Class Action Lawsuit Settlementand How You Can File a Claim

Apple faces a $95 million class action lawsuit settlement over Siri's alleged privacy violations.
Apple
fromtime.com
3 weeks ago

What to Know About the Apple Class Action Lawsuit Settlementand How You Can File a Claim

Apple faces a $95 million class action lawsuit settlement over Siri's alleged privacy violations.
#eu-regulations
Europe politics
fromThe Local France
1 week ago

'Disaster for customers': EU's plan to cut flight compensation provokes anger

Discussion to reform flight delay compensation rules may lessen cancellations while provably impacting consumer rights.
Europe politics
fromThe Local France
1 week ago

'Disaster for customers': EU's plan to cut flight compensation provokes anger

Discussion to reform flight delay compensation rules may lessen cancellations while provably impacting consumer rights.
#eu-law
Europe news
fromwww.dw.com
2 weeks ago

Consumer groups urge EU to press airlines over baggage fees DW 05/22/2025

EU consumer groups demand action against airlines for misleading baggage fees.
European startups
fromTheregister
1 week ago

Europe warns giant e-tailer to stop cheating consumers

SHEIN faces scrutiny from the EU for multiple consumer law violations, including misleading discounts and pressured sales tactics.
fromBusiness Insider
1 week ago
European startups

The EU is threatening to fine Shein, accusing it of deceiving customers with fake discounts and misleading information

Europe news
fromwww.dw.com
2 weeks ago

Consumer groups urge EU to press airlines over baggage fees DW 05/22/2025

EU consumer groups demand action against airlines for misleading baggage fees.
European startups
fromTheregister
1 week ago

Europe warns giant e-tailer to stop cheating consumers

SHEIN faces scrutiny from the EU for multiple consumer law violations, including misleading discounts and pressured sales tactics.
fromBusiness Insider
1 week ago
European startups

The EU is threatening to fine Shein, accusing it of deceiving customers with fake discounts and misleading information

fromIrish Independent
1 week ago

'A Dublin hotel fined me 120 for smoking in a room - but I'm a non-smoker'

A polite email to the hotel suggesting they remove the charge immediately is a good first step.
UK news
#lawsuit
Apple
fromMacRumors
2 months ago

Apple Hit With $5 Billion Class Action Lawsuit Over eBooks Availability

Apple is accused of misleading customers into believing they own e-books when they only hold revocable licenses.
Cars
fromTheregister
1 month ago

Tesla fudged odometer to defraud me, owner claims

Tesla faces allegations of odometer alteration by a customer, raising concerns about warranty exploitation.
European startups
fromTheregister
1 month ago

It takes one click to join Uber One and 32 actions to quit

The FTC has filed a lawsuit against Uber for allegedly enrolling customers in a subscription service without consent and complicating the cancellation process.
NYC startup
fromTechCrunch
1 month ago

Feds accuse Uber of charging customers for subscriptions without consent | TechCrunch

FTC sues Uber for allegedly charging without consent, failing to provide promised savings, and complicating subscription cancellations.
NYC startup
fromBrooklyn Eagle
3 weeks ago

NY Attorney General sues Capital One Bank, alleging deceptive marketing practices

Capital One is accused of misleading customers about interest rates on savings accounts.
Apple
fromMacRumors
2 months ago

Apple Hit With $5 Billion Class Action Lawsuit Over eBooks Availability

Apple is accused of misleading customers into believing they own e-books when they only hold revocable licenses.
Cars
fromTheregister
1 month ago

Tesla fudged odometer to defraud me, owner claims

Tesla faces allegations of odometer alteration by a customer, raising concerns about warranty exploitation.
European startups
fromTheregister
1 month ago

It takes one click to join Uber One and 32 actions to quit

The FTC has filed a lawsuit against Uber for allegedly enrolling customers in a subscription service without consent and complicating the cancellation process.
NYC startup
fromTechCrunch
1 month ago

Feds accuse Uber of charging customers for subscriptions without consent | TechCrunch

FTC sues Uber for allegedly charging without consent, failing to provide promised savings, and complicating subscription cancellations.
NYC startup
fromBrooklyn Eagle
3 weeks ago

NY Attorney General sues Capital One Bank, alleging deceptive marketing practices

Capital One is accused of misleading customers about interest rates on savings accounts.
#technology
Video games
fromAbove the Law
2 weeks ago

Nintendo Changes User Agreement That Allows It To Permanently Disable Your Expensive Game Console If You Break The Rules - Above the Law

Nintendo Switch 2's new User Agreement can permanently disable consoles for violations, raising ownership concerns among consumers.
#germany
Germany news
fromThe Local Germany
2 weeks ago

Everything that changes in Germany in June 2025

New maternity protection for women after miscarriage introduced in Germany.
Electricity provider changes can be completed within 24 hours from June 6, promoting competition.
Germany's Whit Monday holiday involves church services and local festivities.
Europe politics
fromThe Local France
2 weeks ago

French consumer groups call for EU probe into budget airline baggage charges

Consumer groups demand EU inquiry into unfair baggage charges by budget airlines, citing inconsistent size requirements and excessive fees.
fromHackernoon
3 years ago

Meet Consumer Attorneys PLC, Winner of Startups of The Year 2024 in Brooklyn | HackerNoon

"Our mission is to empower individuals by ensuring fairness and accountability from financial institutions and reporting agencies."
NYC startup
Video games
fromKotaku
2 weeks ago

Borderlands 4 Boss Says 'A Real Fan' Will Pay $80 For Games

Game pricing debates highlight a disconnect between the affluent gaming industry and consumers facing economic challenges.
Barcelona
fromFast Company
2 weeks ago

Airbnb ordered to block over 65,000 holiday rentals in Spain for rule violations

Spain has ordered Airbnb to block over 65,000 noncompliant holiday listings amid a housing affordability crisis.
#live-nation
fromABC7 Los Angeles
3 weeks ago
LA Kings

Taylor Swift fans' case against Ticketmaster back in court

Taylor Swift fans are challenging Ticketmaster in court over alleged antitrust violations and ticket pricing practices.
fromwww.theguardian.com
1 month ago
Marketing tech

Who is behind the great rock'n'roll ripoff? How Ticketmaster swallowed the live entertainment scene

Concert ticket prices are excessively high, requiring urgent regulatory attention.
LA Kings
fromABC7 Los Angeles
3 weeks ago

Taylor Swift fans' case against Ticketmaster back in court

Taylor Swift fans are challenging Ticketmaster in court over alleged antitrust violations and ticket pricing practices.
#ftc
NYC startup
fromFuturism
1 month ago

Check Your Credit Card Statement: Uber Is Being Accused of Something Incredibly Sleazy

Uber is accused of deceptive practices in subscription management, making cancellation difficult for users.
NYC startup
fromFuturism
1 month ago

Check Your Credit Card Statement: Uber Is Being Accused of Something Incredibly Sleazy

Uber is accused of deceptive practices in subscription management, making cancellation difficult for users.
Cars
fromwww.mercurynews.com
3 weeks ago

Help! Avis charged me $7,671 for a one-day car rental

Avis charged Nicholas for loss of use despite the other driver being at fault, leading to a billing dispute.
#privacy
fromwww.independent.co.uk
4 weeks ago

Government heads back to court in dispute over farmed' label on Scottish salmon

The move to drop 'farmed' from Scottish salmon labels has sparked a legal battle, as campaigners argue it's misleading shoppers about the origin of their product.
UK news
Social justice
fromThe Walrus
4 weeks ago

Do Big Lawsuits against Big Companies Really Fix Anything? | The Walrus

Government agencies in Canada are actively pursuing big corporations for potentially unethical practices affecting consumers.
fromBusiness Insider
1 month ago

From hotels to U-Hauls, businesses are being blasted for 'bait and switch pricing'

There's not a consumer on the entire planet who will pay this $19.95 for a U-Haul truck. So the price is false.
Alternative transportation
Apple
fromThe Verge
1 month ago

A new bill would force Apple to allow third-party app stores

The App Store Freedom Act seeks to enable third-party app stores and payment systems, enhancing competition in the mobile app market.
fromNew York Post
1 month ago

'Dead cheap' trip through Qantas-owned holiday website TripADeal ends in $3.2K shock

When the couple's flight details dropped two weeks after booking their August holiday, they were shocked to discover they had been dumped in economy class seats on the Qantas flight back to Perth.
Travel
#apple
fromPC Gamer
1 month ago
European startups

Apple and Meta have been fined a total of 700,000,000 for non-compliance with the EU Digital Markets Act. Which, in their billion-dollar world, is just chump change

European startups
fromPC Gamer
1 month ago

Apple and Meta have been fined a total of 700,000,000 for non-compliance with the EU Digital Markets Act. Which, in their billion-dollar world, is just chump change

Apple and Meta fined €700 million for breaching the Digital Markets Act.
Apple
fromThe Verge
1 month ago

Apple approves Spotify app update with external payments

Apple's approval of Spotify's app update enhances transparency for consumers and promotes competition in the tech industry.
Privacy professionals
fromElectronic Frontier Foundation
1 month ago

Ninth Circuit Hands Users A Big Win: Californians Can Sue Out-of-State Corporations That Violate State Privacy Laws

Consumers can sue multinational companies in their home courts for violations of state data privacy laws.
The Ninth Circuit's ruling affirms consumer rights against multinational corporations.
US politics
fromNew York Post
1 month ago

Sen. Hawley: Break up Big Tech behemoths to reclaim American freedom

Big Tech's monopolistic practices pose a serious threat to democratic governance and individual rights.
fromGameSpot
1 month ago

GameStop "Actively Investigating" Switch 2 Forced-Bundling Reports

When Switch 2 preorders launched in the US, physical GameStop stores saw long lines, but reports of forced bundles are under investigation by GameStop.
Video games
UK news
fromwww.independent.co.uk
1 month ago

Octopus Energy told to pull misleading' energy deal ads by watchdog

The Independent provides essential journalism across diverse topics without paywalls, relying on donations to sustain its operations.
#ftc-lawsuit
Cars
fromEngadget
1 month ago

Tesla accused of messing with odometers to get out of repair bills

Tesla faces a class action lawsuit for allegedly inflating vehicle odometer readings to reduce warranty payouts and compel early warranty purchases.
fromThe Oaklandside
1 month ago

Oakland attorney Gary Gwilliam receives lifetime achievement award

Gary is a fearless legend in the courtroom, but he is also an extraordinary human being - a self-described holistic lawyer who looks out for each client.
Law
fromwww.housingwire.com
1 month ago

California insurance regulator sued over unjustified surcharges'

The recent decision allows insurance companies a significant profit post-wildfires, while Californians face rising costs without adequate public input or limits on future assessments.
Los Angeles Rams
fromwww.romfordrecorder.co.uk
1 month ago

'My supermarket dinner tasted vile - then I saw it was two years out of date'

Stacey expressed her shock and concern about purchasing expired food, stating, "I was really worried in case my daughter and I started feeling unwell... it’s made me more cautious as I never thought a shop could sell out of date products."
SF food
fromTasting Table
1 month ago

Can You Return A Nespresso Machine After Using It? - Tasting Table

If you bought the machine directly from Nespresso, either in one of its stores or online, you have up to 30 days to return it.
Privacy technologies
fromwww.theguardian.com
1 month ago

Viagogo failing to prevent potentially unlawful practices, say campaigners

"Despite the risk of a regulatory backlash, listings from the Viagogo website suggest that the company failed to prevent touts engaging in practices that..."
UK news
fromIrish Independent
2 months ago

Arts Minister's plan to block 'Netflix levy' on streaming services not a solo run, says Taoiseach

Mr O'Donovan indicated at the weekend he was not in favour of the streaming levy on the basis it would work to "price out" Irish consumers from specific services.
UK politics
fromPrivacy International
10 months ago

Producing real change: key highlights of our 2024 results

As a result of our advocacy, the Directive reflects our demands, including that consumers will have information about the minimum period during which devices should receive security updates, accessible through a harmonised label.
EU data protection
fromLondon Business News | Londonlovesbusiness.com
2 months ago

First time car buyers warned of common finance pitfalls - London Business News | Londonlovesbusiness.com

Brits face risks in car finance, with potential compensation for overcharged loans before January 2021, experts warn drivers to be vigilant.
Cars
US news
fromwww.nytimes.com
2 months ago

Supreme Court Sides With Truck Driver Fired Over Drug Test

Supreme Court allows truck driver to sue THC product manufacturer under RICO for false advertisement leading to his dismissal.
US politics
from6abc Philadelphia
2 months ago

Trump welcomes Kid Rock to White House for order targeting ticket scalpers

President Trump's executive order aims to combat ticket scalping and improve pricing transparency in the live event industry.
fromZDNET
2 months ago

Yes, your internet provider can throttle your speed. Here's a simple way to stop it

An ISP might deliberately slow down your connection in order to manage network congestion, enforce data caps on your plan, or prioritize certain types of traffic.
Privacy technologies
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