#consumer-surveys

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#technology-selection #customer-compensation #telecom-outages #automatic-credits #customer-service #retail-ai
Digital life
fromTelecompetitor
5 days ago

When outages hit, people want compensation without hassle: Survey

Most people want automatic compensation for mobile and internet outages, with many believing outages lasting an hour or more should qualify.
fromDigiday
3 months ago

AI is changing how retailers select tech partners

Surveys suggest customers want to use AI for shopping and to see AI tools from retailers. In a CI&T survey conducted in 2025, 58% of 1,040 U.S. consumers said retailers should use AI to improve the shopping experience, and almost 75% said they were already using AI tools at least occasionally in their path to purchase. In a separate survey from Gartner last March, 56% of millennials said they would be willing to let AI handle or assist with some of their shopping tasks.
Artificial intelligence
Artificial intelligence
fromDigiday
3 months ago

AI is changing how retailers select tech partners

Retailers face pressure to quickly adopt and experiment with AI across marketing, supply chain, and merchandising while balancing due diligence and rapidly changing vendor landscapes.
Environment
fromTechCrunch
3 months ago

HomeBoost's app will show you where to save on your utility bills | TechCrunch

HomeBoost mails DIY home energy assessment kits and uses an app to identify inefficiencies, recommend cost-effective upgrades, and surface location-based rebates to lower utility bills.
Marketing
fromGlossy
3 months ago

Glossy Pop Newsletter: Why Cocokind is sending unreleased products to creators with 200 followers

Cocokind shifted PR focus from top-tier influencers to highly engaged brand fans, using monthly mailers, quizzes and surveys to reward loyalty and gather product feedback.
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