#employee-feedback

#employee-feedback

We have this combination of what we want to achieve, but also how we achieve it," Daniela Seabrook, Adecco Group's CHRO, told Business Insider. "The behavioral aspect is really important for us." She said that driving the change is the company's intent to have "a continuous exchange between an employee and a leader" - not just a formal review once or twice a year. More frequent feedback is necessary, Seabrook, to keep up with the pace of change in business. "It's very important that the people know, 'Where am I? How am I doing? How am I developing?'" she said.

One day, I decided I needed to call everybody. It was during COVID. Maybe it was just because I was sitting at home going, "I wonder what they're up to, what they're thinking, what they're worried about." It turned into this really interesting collection of perspectives because we have employees in 27 countries. You get a view of how they're seeing the economy, their work - what's working for them, what's not working.

To leverage employee feedback effectively, businesses must sort data to identify patterns which reflect employee behavior or opinions that require extra attention.

Employee turnover surged to unprecedented levels during the Great Resignation, with younger employees showing a higher propensity to consider leaving their roles. Retention is increasingly focused on purpose, progression, and aligned values, rather than solely on salary.