#hospitality-technology

#hospitality-technology

Founded by 35-year product launch veteran Alyson Dutch, Consumer Product Events has built a reputation as the ultimate matchmaker between innovative products and the press who cover them. Their annual holiday picks represent more than just a gift guide: they're a carefully curated showcase of products that have caught the attention of industry experts who know quality when they see it.

When life gives you lemons ... make a CRM? Initially, Ziegler's plan had been to start her own restaurant - a "future-proofed restaurant model," as she described it, that effectively functioned as a ghost kitchen with vendors and employees sourced from the local community. But when she started looking at the tech and software needed to support a hospitality business, she saw a different opportunity. "I realized I needed seven platforms just on the guest experience alone," Ziegler said.

An investment in technology for internal operations not only improves efficiency that the guest appreciates but also sends a clear message to employees that management supports and empowers them.

As dining reservations evolve into a sought-after commodity, access has become competitive, with scalpers reselling prime tables and premium cards offering exclusive access.