fromwww.standard.co.uk3 weeks agoAustralian tourist's 'trip of lifetime' to London ruined by leaking hotel roof refund battlewas not handled to the standard we strive forLondon
Travelfromwww.bbc.com3 weeks agoRoom leak refund battle sours 'trip of a lifetime'Hyde Park Boutique Hotel room flooded during heavy rain; Booking.com delayed refund, leaving tourists stranded and facing safety hazards.