#leadership-decision-making

#leadership-decision-making

AI produces activity fast, but it rarely produces actual operational lift unless leadership configures it as an operating model decision. I have built companies through a pandemic, recessions and a hack from Russia. Those seasons taught me that tools do not carry the business. Integrated execution does. Yes, AI is powerful, but it does not change how your business runs on its own.

Leadership has always involved making difficult choices. Today, those choices are increasingly shaped by pressures that overlap and collide- economic uncertainty, technological change, and public scrutiny, to name a few.

It's early 2025 and inside Equitable Holdings, CEO Mark Pearson is asking a simple but profound question: is 80% enough? Over the past three years, the company has undergone a sweeping transformation and launched a bold experiment to reinvent how a 160-year-old financial institution collaborates, innovates, and leads. This New Way of Working is designed to speed up decision-making, empower teams, and ignite a new culture of agility.