Caliber Home Loans, which was sold to the parent of Newrez for $1.675 billion in 2021. Caliber made us fall in love with mortgage banking. It feels like when you create a great culture of people that are aligned, have a clear direction and guidance from the leadership team, you can do special things, Pendleton said in an interview with HousingWire. When we lost that alignment at the top, that's when things started to shift.
Offense, meanwhile, involves anticipating needs and planning for various scenarios. Defense looks like sitting still. Defense looks like reacting to rates, [and it] looks like expanding and contracting to every market term. So we're not necessarily just in a turbulent market right now. Our market and our industry are evolving faster than any of us can really reorganize our orgs to keep up. So what offense looks like is trying to anticipate those needs and being ready for anything, Snow said.