"We are aware that some e-commerce customers have been directly contacted by someone purporting to have taken some personal data from one of our third-party providers' systems," a Harrods spokesperson told Computer Weekly. "We have notified all relevant authorities, including the National Cyber Security Centre and the Metropolitan Police Cyber Crime unit, and they are actively investigating. "Negotiating with cyber criminals does not result in any guarantees as to what they may do with the information they have accessed," the spokesperson said.
Cloud platforms, outsourced IT, and digital trading systems power day-to-day operations - but they also introduce serious risks. Cyberattacks, system failures, and supplier disruptions can trigger regulatory breaches, financial losses, and reputational damage. To strengthen the resilience of Europe's financial system, the EU introduced the Digital Operational Resilience Act (DORA), often called the DORA Directive. Although the UK is no longer part of the EU, DORA still applies to many UK firms.
More than 19,300 individuals are employed at Workplace across North America, EMEA and APJ. The client list contains more than 11,000 companies across a range of sectors, including almost two-thirds of the Fortune 500 companies. According to the organization's on the incident, Workday was targeted by a social engineering campaign. The post stated, "In this campaign, threat actors contact employees by text or phone pretending to be from human resources or IT. Their goal is to trick employees into giving up account access or their personal information."
Sensitive secrets required for this access are often stored in an insecure manner by default," Schwake said. "This situation presents a key API security challenge for security teams, and with services like ChatGPT heavily depending on APIs to access and handle user data, this poses an even greater risk.