#ux-redesign

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UX design
fromLogRocket Blog
19 hours ago

How we turned a broken order form into a 95% ticket reduction - LogRocket Blog

A full redesign of the online order form grounded in customer feedback and UX principles reduced related support tickets by over 95%.
fromMedium
2 weeks ago

The Psychology Of Trust In A World Where Products Keep Breaking Promises

Have you ever been a part of a product launch that felt more like a daunting experience, rather than an exciting or thrilling one? The product launch where users got more confused and felt helpless? Where they could not even point out what was wrong, because the product team worked so heavily on improving the tech and the UX, that it actually changed the way they were used to working before.
UX design
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