#whatsapp-business-api
#whatsapp-business-api

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WhatsApp AI restrictions attract EU antitrust investigation

WhatsApp's Business API policy blocks AI providers from offering standalone chatbot services, prompting OpenAI and Microsoft exits and an EU antitrust probe into Meta.

fromThe Verge

2 weeks ago

ChatGPT and Copilot are being booted out of WhatsApp

OpenAI's ChatGPT and Microsoft's Copilot are both leaving WhatsApp thanks to upcoming changes to the messaging app's terms of service that will prohibit using it to distribute AI chatbots not made by Meta. OpenAI announced its planned departure a few weeks ago, with Microsoft following it this week. Both companies attributed the departures to Meta's new terms of service for WhatsApp Business Solution, which come into effect on January 15th, 2026, and said the chatbots will remain accessible in WhatsApp until that date.

Artificial intelligence

fromTechCrunch

2 weeks ago

Microsoft's AI chatbot Copilot leaves WhatsApp on January 15 | TechCrunch

Copilot will be removed from WhatsApp on January 15; users must switch to Microsoft’s Copilot mobile apps or web to continue using it.

Tech industry

fromTechCrunch

1 month ago

WhatssApp changes its terms to bar general purpose chatbots from its platform | TechCrunch

WhatsApp Business API will ban general-purpose AI chatbots, prohibiting AI providers from distributing assistants on the platform starting January 15, 2026.

Marketing tech

fromClickUp

3 months ago

WhatsApp Business Marketing: Reach & Convert Customers

WhatsApp marketing delivers high engagement, immediacy, and personalized two-way communication to reach opted-in customers with offers, updates, and automated workflows.