The other morning, I was on a Zoom call with a CEO, trying to sound composed, when my four-year-old burst into the room demanding to know where her princess dress was. I glanced down at my to-do list - which never seems to get shorter - and noticed I still needed to book a trip to San Francisco. In that moment, surrounded by chaos, I thought: I write a column called The Long Game.
Have you ever watched someone work and thought, "That's not the way I would do it"? It's natural to feel defensive about your own work habits. If you didn't think they were effective, you probably wouldn't engage in them. But, in our research, we find that it's exactly this kind of thinking that gets leaders in trouble. There are many different ways to go about completing the same task or solving the same problem.