A corrective action plan (CAP) serves as a structured strategy for resolving issues within organizations by identifying problems, eliminating root causes, and implementing preventive measures. It differs from preventive actions, as it deals with existing issues rather than preemptive measures. The article explores the components of an effective CAP, emphasizing the importance of maintaining quality management systems through timely and appropriate corrective actions. The discussion includes practical examples and templates that guide organizations in creating their CAPs, ensuring operational integrity and compliance.
A corrective action plan (CAP) is a formal, documented strategy that outlines specific steps to address identified problems, eliminate their root causes, and prevent their recurrence.
In quality management systems, corrective and preventive actions are crucial in maintaining and improving processes, effectively handling both existing issues and preventing future ones.
#corrective-action-plans #quality-management #process-improvement #problem-solving #business-operations
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