A study by researchers from the University of Geneva and the University of Bern has revealed that large language models (LLMs) outperformed humans in emotional intelligence (EI) tests. Researchers highlighted the implications of these findings for the integration of LLMs into social agents and the assessment of socio-emotional skills. Emotional intelligence, defined as a collection of abilities related to emotion appraisal and regulation, is essential for personal growth, workplace success, and relationship management. The growing capabilities of AI suggest that these models could significantly impact various emotional and social domains.
These findings have major implications for the use of LLMs in social agents as well as for the assessment of socio-emotional skills.
Emotional intelligence may contribute to the quality of a person's life in such areas as personal and professional relationships, family ties, education, employment, mental health, and many others.
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