Confidence in generative AI is growing, but security is lacking

"IT professionals and managers trust generative AI more than traditional AI, while only 40 percent invest in AI security measures. Companies that do prioritize reliable AI are 60 percent more likely to achieve double ROI on their AI projects. This is according to research conducted by IDC on behalf of SAS. Nearly half of respondents say they trust generative AI completely, while only 18 percent say the same about traditional AI (e.g., machine learning)."

""Our research shows a contradiction," says Kathy Lange, Research Director AI & Automation Practice at IDC. "AI with humanlike interactivity and social familiarity seem to encourage the greatest trust, regardless of actual reliability or accuracy." Generative AI enjoys greater trust The survey was conducted among 2,375 IT professionals and senior executives from North America, Europe, Asia-Pacific, the Middle East, and Africa. It is striking that, despite its limited availability, quantum AI already enjoys complete trust among 26 percent of respondents."

"The priority for reliability measures remains low. Only 2 percent of respondents placed AI governance among their top three priorities. Less than 10 percent are working on policies for responsible AI use. This is despite the fact that organizations that do invest in reliable AI achieve significantly better results. The study reveals that companies prioritizing reliable AI are 1.6 times more likely to achieve a double or even greater return on investment."

IT professionals and managers show greater trust in generative AI than in traditional AI, with nearly half trusting generative AI completely and only 18 percent expressing complete trust in traditional AI. Seventy-eight percent of organizations report complete trust in AI overall, yet only 40 percent have invested in governance, explainability, or ethical safeguards. Only 2 percent rank AI governance among their top three priorities, and fewer than 10 percent are developing responsible AI policies. Organizations that prioritize reliable AI are 1.6 times more likely to achieve double or greater ROI. Data challenges persist, with 49 percent citing non-centralized data infrastructure as a major obstacle.

Read at Techzine Global