"The new intelligent dialogue application developed by HKChat OmniServe achieved a significant milestone within five days of its trial launch release on November 20. In that short time, HKChat claimed the top spot on the city's app store free app rankings, a success which underscores the strong demand in the local market for homegrown artificial intelligence (AI) services."
"The company's aim was to develop a product that would be an "AI buddy" for users and, by virtue of its speed and convenience, become a valued part of everyday life. Therefore, the app integrates information from the government's open databases to deliver real-time updates on everything from policies to transportation and public services. Close collaboration with local academic institutions has also made it possible to build a dedicated knowledge base."
""The rapid rise to the top of Hong Kong's free app chart is tremendous recognition for the work of our team and the capabilities of the product," says Professor Yike Guo, director of HKChat OmniServe. "We will continue to refine the system, listen to user feedback, and enhance both response quality and service experience. Our goal is to make the app a reliable partner for smart living for every citizen of Hong Kong.""
HKChat OmniServe launched an intelligent dialogue application that reached the city's top free app ranking within five days of its trial release on November 20. The app functions as an "AI buddy" designed for everyday convenience, integrating government open databases to provide real-time updates on policies, transportation and public services. Collaboration with local academic institutions produced a dedicated knowledge base covering dining, shopping promotions, weather, social welfare procedures and legal information. Users receive practical, personalised online services. The chatbot is powered by HKGAI technology and is designed to support seamless trilingual communication in Cantonese.
Read at South China Morning Post
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