Only 11% of business leaders see AI leading to major job cuts - for now

"Also: Nearly everything you've heard about AI and job cuts is wrong - here's why According to a recent survey from customer relationship management (CRM) platform Creatio, only 11% of executives believe that their organizations' adoption of AI tools will lead to "significant headcount reductions." The vast majority (83%) said that new AI systems, and specifically agents, will provide extra support to current employees and even possibly create new roles."

"Creatio says that the results of its new survey indicate that the technology will help automate routine tasks, freeing human workers up so that they can focus on more meaningful work. Some tech companies have begun to explicitly lean into that element of human-AI collaboration in their efforts to sell their products to enterprise clients. On Thursday, for example, Asana announced the beta launch of a new suite of agents called AI Teammates, which are designed, like many other agents, to act as virtual coworkers."

"Creatio's report -- which was based on a survey of over 550 business "decision-makers" -- arrives on the heels of a study conducted by Indeed that analyzed the impact of new AI tools on specific skills listed in job postings, and found that the technology will probably shift the requirements of many roles more often than it replaces roles entirely."

Creatio's survey of over 550 business decision-makers found only 11% of executives expect AI tool adoption to cause "significant headcount reductions." A majority (83%) anticipate new AI systems and agents will support current employees and potentially create new roles rather than replace them. The technology is expected to automate routine tasks, enabling human workers to focus on more meaningful work. Vendors are marketing agents as virtual coworkers, illustrated by Asana's beta AI Teammates. An Indeed study analyzing job-posting skills found AI will more often shift role requirements than fully replace roles. AI upskilling is becoming a necessity for workers.

Read at ZDNET