Nearly 95% of customers read online reviews before purchasing. A one-star increase can result in a 5-9% sales boost. Knowing how to ask for reviews empowers buyers to share experiences. Google considers reviews and ratings for ranking, making credibility vital to outrank competitors. Customer testimonials encourage repurchases and referrals, fostering loyalty and additional revenue. Engaging meaningfully with critical reviews showcases a willingness to improve, while winning business awards contributes positively to reputation and credibility. Detailed reviews specifying benefits and features attract potential customers and enhance credibility.
Nearly 95% of customers read online reviews before making a purchase, and just a one-star increase can lead to a 5-9% boost in sales.
Google takes reviews and ratings into serious consideration when ranking, making increased review credibility essential for outranking competition.
Detailed customer feedback that specifies what buyers loved helps potential customers relate to shared goals or struggles, enhancing credibility.
Winning business awards is crucial for boosting reputation and credibility, encouraging submissions to reputable competitions.
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