After entering liquidation, Vinyl Me, Please has been acquired by VNYL Inc. which has a new leadership team focused on rectifying past issues, particularly unfulfilled customer orders. New CEO Nick Alt emphasizes a revamped customer experience and the integration of Vinyl Me, Please with its sister brands, VinylBox and VNYL. They plan to enhance operations by utilizing proprietary technology to better meet the diverse needs of record collectors and improve service efficiency, promising to restore faith in their offerings and customer relations.
If I was in that situation, I'd be pissed off too. I'd be so furious. And so I think what you'll not see again is that level of uncertainty.
Vinyl customers deserve a white glove experience and that's far from what they've gotten recently.
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