"Mayor Mamdani said in a statement that his administration will use every tool we have to hold businesses accountable for mistreating customers. Buying a used car shouldn't be a gamble. But too many dealerships are baiting working people with one price, then charging another, hiding the true cost of loans and locking consumers into contracts designed to keep them trapped in debt. That is illegal, it is exploitative and it is making life even harder for New Yorkers already struggling to get by, Mamdani said."
Honda of the Bronx, a used auto dealership in Westchester Square, was fined by the city and ordered to end widespread deceptive business practices. The Department of Consumer and Worker Protection found more than 350 violations, including operating without proper licensure. The dealership failed to inform customers of financing details such as loan terms and total costs. It used baiting and switching by selling vehicles at higher-than-advertised prices. It also withheld required documents explaining customers’ rights and created cancellation traps by not providing options or forms to cancel purchases. The business admitted wrongdoing and was ordered to pay $129,999 in fines and customer restitution, provide refunds, and change past practices. New management was reported on its Instagram account.
#consumer-protection #used-car-dealerships #deceptive-business-practices #consumer-finance #regulatory-enforcement
Read at www.bxtimes.com
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