Regulator contacts Meta over workers watching intimate AI glasses videos

"We see everything - from living rooms to naked bodies," one worker reportedly said. Videos, including of glasses-wearers using the toilet or having sex, are sometimes reviewed by a Kenya-based Meta subcontractor, according to an investigation by Swedish newspapers Svenska Dagbladet and Goteborgs-Posten."

"When people share content with Meta AI, like other companies we sometimes use contractors to review this data to improve people's experience with the glasses, as stated in our Privacy Policy," Meta stated. "This data is first filtered to protect people's privacy." However, sources indicated that filtering sometimes failed and peoples faces could be seen."

"In Meta's UK AI terms of service the company says "In some cases Meta will review your interactions with AIs... and this review may be automated or manual (human)." Users have to activate recording manually or through a voice command, but may not realise their videos and images are sometimes reviewed by humans."

Meta's Ray-Ban AI smart glasses capture video and images that are sometimes reviewed by subcontracted workers to improve user experience. An investigation by Swedish newspapers revealed that Kenya-based Meta contractors view sensitive content, including footage of people using toilets or engaging in sexual activity. While Meta states data is filtered to protect privacy through methods like face blurring, sources indicate these protections sometimes fail. Users manually activate recording but may not fully understand that humans review their content. Meta's privacy policies disclose this practice, though the extent of awareness among users remains unclear. The UK's Information Commissioner's Office has initiated contact with Meta regarding these concerning findings.

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