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#refund-dispute #customer-service #ticket-resale #eu-regulation-2612004 #flight-cancellation-refund
E-Commerce
fromwww.mercurynews.com
1 week ago

StubHub promised a refund after an emergency but where's my $2,561?

A company's written or verbal refund promise creates an obligation; inconsistent support and mishandled chargebacks can prevent customers from receiving promised refunds.
Travel
fromwww.mercurynews.com
2 weeks ago

Aer Lingus withholds a full refund after a flight cancellation. What should I do?

Passengers on EU flights canceled for airline-controlled reasons are entitled to full refunds; Aer Lingus issued a partial refund and violated EU Regulation 261/2004.
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