fromwww.theguardian.com
1 day agoRoyal Caribbean unfairly' charged me over booking for disabled son
At home, he needs round-the-clock care from a rota of eight carers, so we made extra bookings for three to accompany him. Because the care team has other commitments, I couldn't confirm their names at the time of booking and was told to do so by this April, when the balance had to be paid. I duly did so, and was told that I needed to pay a 75 fee for each name change, and that the care team would each lose the $325 (239) onboard credit that was part of the original booking.
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