While researching its deli meats, one thing became abundantly clear - while many customers feel the chain's standards started to slip around the late '90s and early 2000's, things took a turn for the worse after the COVID-19 pandemic. Several reasons for this decline were noted by commenters who claimed to be former employees and managers, including a change in leadership that led to inconsistencies across various Potbelly establishments. Diners also reported the meat had a slimy texture and bland flavor.
Are you a fan of the convenience of deli meats, but want to make sure you're eating healthier cuts? All you have to do is flip the package around and scan its label. But don't let all of the bits of information overwhelm you. Instead, focus on two factors to make sure you're going with a quality brand: the sodium content and the length of the ingredient list.