#difficult-conversations

#difficult-conversations

I use a simple framework I call the 5 R'srespect, relate, reframe, revise, and repeat, that I also describe in my book, Misguided. These aren't about winning a debate; they're about lowering defensiveness and creating space for mutual understanding. You also don't need to engage every time. Choose your moments, and try to know the other person's goal before diving in, whether that is validation, curiosity, certainty, or simply keeping the peace.

How do you navigate difficult conversations? During these divisive and tumultuous times, it can be hard to communicate productively with others, especially with those whose perspectives differ significantly from our own. Whatever the topic, whatever our viewpoints or theirs, there's typically nothing easy about these discussions. And often the parties walk away feeling unheard, along with some mixture of feeling frustration, anger, sadness, resentment, grief, defensiveness, loss, overwhelm, or other uncomfortable emotions.