#financial-ombudsman

#financial-ombudsman

At the heart of the dispute is a complaint made to the Financial Ombudsman Service (FOS) by a customer who purchased a second-hand Audi through Arnold Clark. The customer claimed they were not informed that their loan agreement with Clydesdale Financial Services, a subsidiary of Barclays, included a commission payment.

NatWest is a bank that has chosen to display Pride materials along with other paraphernalia at certain times of the year. As a service, we wouldn't be able to tell them not to do that, as they are entitled to celebrate and raise awareness to the communities they service.