#klarna

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Artificial intelligence
fromSilicon Canals
3 weeks ago

Klarna U-turns on AI: Rehires humans for customer support after quality complaints - Silicon Canals

Klarna is reintroducing human customer service agents alongside its AI chatbot to improve service quality after finding limitations with AI alone.
Marketing tech
fromTechCrunch
3 months ago

Klarna CEO doubts that other companies will replace Salesforce with AI | TechCrunch

Klarna replaced Salesforce with its own AI system, emphasizing unique operational needs and operational savings, but doesn't foresee a decline for Salesforce.
Artificial intelligence
fromIT Pro
1 day ago

Klarna CEO Sebastian Siemiatkowski might be calming his tone on AI replacement - but the future of customer service could be a two-tier nightmare

Klarna CEO backtracks on AI workforce replacement plans, hinting at a future with limited human customer service roles.
fromTechCrunch
2 weeks ago
Artificial intelligence

Klarna used an AI avatar of its CEO to deliver earnings, it said | TechCrunch

Artificial intelligence
fromSilicon Canals
3 weeks ago

Klarna U-turns on AI: Rehires humans for customer support after quality complaints - Silicon Canals

Klarna is reintroducing human customer service agents alongside its AI chatbot to improve service quality after finding limitations with AI alone.
Marketing tech
fromTechCrunch
3 months ago

Klarna CEO doubts that other companies will replace Salesforce with AI | TechCrunch

Klarna replaced Salesforce with its own AI system, emphasizing unique operational needs and operational savings, but doesn't foresee a decline for Salesforce.
Artificial intelligence
fromIT Pro
1 day ago

Klarna CEO Sebastian Siemiatkowski might be calming his tone on AI replacement - but the future of customer service could be a two-tier nightmare

Klarna CEO backtracks on AI workforce replacement plans, hinting at a future with limited human customer service roles.
fromTechCrunch
2 weeks ago
Artificial intelligence

Klarna used an AI avatar of its CEO to deliver earnings, it said | TechCrunch

more#ai
#ai-integration
Artificial intelligence
fromTechCrunch
2 weeks ago

Klarna's revenue per employee soars to nearly $1 million thanks to AI efficiency push | TechCrunch

Klarna is leveraging AI to boost efficiency and reduce costs, resulting in significant revenue growth per employee.
European startups
fromTechCrunch
3 days ago

Klarna CEO says company will use humans to offer VIP customer service | TechCrunch

Klarna's CEO emphasizes the coexistence of AI and human roles in customer service.
Artificial intelligence
fromTechCrunch
2 weeks ago

Klarna's revenue per employee soars to nearly $1 million thanks to AI efficiency push | TechCrunch

Klarna is leveraging AI to boost efficiency and reduce costs, resulting in significant revenue growth per employee.
European startups
fromTechCrunch
3 days ago

Klarna CEO says company will use humans to offer VIP customer service | TechCrunch

Klarna's CEO emphasizes the coexistence of AI and human roles in customer service.
more#ai-integration
#fintech
European startups
fromTechCrunch
2 months ago

Profitable Klarna files for a potentially blockbuster IPO | TechCrunch

Klarna plans to go public with a target to raise $1 billion at a $15 billion valuation in a highly anticipated IPO.
Startup companies
fromTearsheet
3 months ago

Klarna and Chime eye IPOs in 2025 - But will the market play nice? - Tearsheet

Klarna and Chime are preparing for IPOs, testing market resilience amid competitive fintech landscape.
Marketing tech
fromBusiness Insider
2 months ago

'Klarnageddon': Employees in limbo as fintech startup preps for IPO

Klarna is restructuring its teams and placing employees in a 'talent pool' ahead of its IPO, indicating significant internal changes.
NYC startup
fromwww.theguardian.com
2 months ago

Pioneer fintech firm Klarna sees revenue boost as it eyes US stock market listing

Klarna's revenue grew 24% in 2024, and the company plans for a US stock market listing amid volatility.
London startup
fromBusiness Matters
1 month ago

Klarna hits 11 million UK customers as 2024 revenue surges 30% in breakout year

Klarna's UK growth reflects rising demand for BNPL solutions.
The company empowers consumers with innovative financial tools.
Klarna is reshaping retail dynamics in the UK market.
NYC startup
fromFast Company
2 months ago

Klarna IPO: Buy Now, Pay Later firm reveals profit and growth details as possible stock listing date nears

Klarna has filed for an IPO, signaling its growth ambitions in the U.S. and global fintech sector.
European startups
fromTechCrunch
2 months ago

Profitable Klarna files for a potentially blockbuster IPO | TechCrunch

Klarna plans to go public with a target to raise $1 billion at a $15 billion valuation in a highly anticipated IPO.
Startup companies
fromTearsheet
3 months ago

Klarna and Chime eye IPOs in 2025 - But will the market play nice? - Tearsheet

Klarna and Chime are preparing for IPOs, testing market resilience amid competitive fintech landscape.
Marketing tech
fromBusiness Insider
2 months ago

'Klarnageddon': Employees in limbo as fintech startup preps for IPO

Klarna is restructuring its teams and placing employees in a 'talent pool' ahead of its IPO, indicating significant internal changes.
NYC startup
fromwww.theguardian.com
2 months ago

Pioneer fintech firm Klarna sees revenue boost as it eyes US stock market listing

Klarna's revenue grew 24% in 2024, and the company plans for a US stock market listing amid volatility.
London startup
fromBusiness Matters
1 month ago

Klarna hits 11 million UK customers as 2024 revenue surges 30% in breakout year

Klarna's UK growth reflects rising demand for BNPL solutions.
The company empowers consumers with innovative financial tools.
Klarna is reshaping retail dynamics in the UK market.
NYC startup
fromFast Company
2 months ago

Klarna IPO: Buy Now, Pay Later firm reveals profit and growth details as possible stock listing date nears

Klarna has filed for an IPO, signaling its growth ambitions in the U.S. and global fintech sector.
more#fintech
#buy-now-pay-later
NYC startup
fromABC7 Los Angeles
2 months ago

DoorDash will let users buy now, pay later for fast food, a possible worrying sign for the economy

DoorDash partners with Klarna to offer Buy Now, Pay Later for fast food purchases, reflecting BNPL's growing appeal among consumers.
fromFuturism
2 weeks ago
Artificial intelligence

CEO Who Bragged About Replacing Human Workers With AI Realizes He Made a Terrible Mistake

NYC startup
fromABC7 Los Angeles
2 months ago

DoorDash will let users buy now, pay later for fast food, a possible worrying sign for the economy

DoorDash partners with Klarna to offer Buy Now, Pay Later for fast food purchases, reflecting BNPL's growing appeal among consumers.
fromFuturism
2 weeks ago
Artificial intelligence

CEO Who Bragged About Replacing Human Workers With AI Realizes He Made a Terrible Mistake

more#buy-now-pay-later
#customer-service
more#customer-service
#doordash
more#doordash
Marketing tech
fromITPro
2 months ago

"No, I don't think it is the end of Salesforce": Klarna CEO clarifies why it stopped using Salesforce - and why he doesn't think other companies will follow suit

Klarna is transitioning from Salesforce to in-house AI tools for consolidating data amid operational shifts.
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