We'd like to find out more about how your business has been affected by changes to online searches amid the rise of AI. Independent businesses have traditionally relied on online advertising for increased visibility and sales, even if they are based on the high street. However, with the introduction of AI mode and AI Overview summaries on Google, and the proliferation of LLMs such as ChatGPT or Google Gemini, people are altering their search habits, which may affect the online visibility of small businesses.
AI previews and summaries are becoming prevalent in online discovery and search, leading to an increased value of human-sourced insights for consumer shopping processes and AI models.