Look At Your Spend. Then Ask Better Questions. "The average Fortune 500 company spends between $100 to $150 million a year on outside counsel," Rubin told me. "But much of that is still being allocated without a structured framework for risk or complexity." If that sounds familiar, it's because many legal departments still lack the muscle memory or the mandate to challenge their own assumptions about who they work with and why.
"The customer's perception is your reality." - Kate Zabriskie To paraphrase what's often been said about getting outside lawyers to change what they are doing: It's hard to tell a room full of millionaires the way they're doing things is all wrong. Be that as it may, a new study by the Association of Corporate Counsel and Everlaw could spell trouble and be harbinger of change for outside lawyers.