#subscription-cancellation

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fromFast Company
1 week ago

Amazon might owe you money: $1.5 billion payout for Prime members follows FTC settlement. Here's what to know

Amazon reached a $2.5 billion settlement with the Federal Trade Commission (FTC) on Thursday over whether the e-commerce giant used "deceptive methods" to sign up consumers for Prime subscriptions, then made it "exceedingly difficult" to cancel. The agency argued Amazon enrolled millions of customers in Prime subscriptions without their consent, and knowingly made it difficult for consumers to get out of the agreement.
E-Commerce
E-Commerce
fromFast Company
1 week ago

Did Amazon trick people into joining Prime?

FTC alleges Amazon used deceptive enrollment tactics and obstructive cancellation processes for Prime, seeking refunds, penalties, and an order to simplify cancellations.
Privacy professionals
fromWIRED
4 months ago

A VPN Company Canceled All Lifetime Subscriptions, Claiming It Didn't Know About Them

VPNSecure's new management canceled lifetime subscriptions due to undisclosed liabilities, transitioning affected customers to new, discounted subscription plans.
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