"The cloud-based Guardian Hub command centre platform is designed to empower the FRS to jointly manage 999 calls, dispatch crews and track incidents in mutual aid scenarios."
"Bringing control room operations into a single shared hub means the three services can collaborate more closely during major incidents, reducing duplication and strengthening resilience across county lines."
"In addition to being able to accelerate response times and bolster the region's resiliency, bringing the three fire and rescue teams together with the common command centre technology is also seen as being able to let them cut costs."
The fire and rescue services of Norfolk, Suffolk, and Hertfordshire have implemented a shared command center to improve emergency response. This cloud-based platform allows for better communication and coordination among the agencies, covering over 100 stations and serving 2.5 million people. The Guardian Hub command center enables joint management of 999 calls and incident tracking, enhancing collaboration during emergencies. This system not only accelerates response times but also reduces operational costs by eliminating the need for separate IT infrastructures.
Read at ComputerWeekly.com
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