The study analyzes common user problems with GitHub Copilot, exploring their causes and possible solutions. By assessing data from GitHub Issues, Discussions, and Stack Overflow, the research identified 1355 issues, 391 causes, and 497 solutions. Key findings reveal that the most prevalent problems are Operational and Compatibility Issues, frequently caused by Internal Errors and IDE incompatibility. The authors recommend thorough review of Copilot's code suggestions and advocate for enhancements in editor support, configuration processes, and solution diversity to improve user experience and software performance.
This study highlights that Copilot users commonly experience Operational and Compatibility Issues, primarily due to Internal Errors and IDE Compatibility, calling for improved support.
Identifying 1355 problems, 391 causes, and 497 solutions from 1350 discussions and issues underscores the necessity for GitHub Copilot to enhance user experience through better compatibility.
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